Covid-19 allows you to ‘wow’ your guests in a new way. We suggest taking advantage of the small details. This will impress guests and make you stand out from the crowd. We’ve broken down creative and simple ways your restaurant can be innovative in a time where diners may be nervous about dining out.
Hand sanitizer stations
Not everyone brings hand sanitizer with them. When food is on the mind, sometimes guests will forget where their hands have been prior to entering the restaurant. As a little reminder, you can set up hand sanitizer stations for guests as they enter. You’ll protect your staff while also impressing your guests with this service.
Depending on your size of your restaurant, it may make sense to invest in dividers to make maximum use of your space while also ensuring guest safety. Make it a dining experience by setting an ambiance with dividers like we see here with Pubbelly Sushi (source: sun-sentinel.com). With the right atmosphere the dividers can create a more intimate and exciting experience for guests.
Complimentary branded bags for masks
When guests arrive at your restaurant they’ll be eager to take off their masks, quench their thirst, and taste your delicious food. But where do they put their mask? If you notice guests have placed their mask on the table, impress them by offering a takeout bag to store their mask. Branding the bags gives you an extra touch and is a marketing opportunity once they leave.
Direct foot traffic
On a busy night the waiting area tends to get crowded. To avoid large gatherings of people congregating, have your hosts direct guests. If a reservation or walk in shows up more than a half hour before a seat will be available, ask them to wait in their cars. This is a great opportunity to implement a texting strategy for reservations. This gives guests the opportunity to explore around before they eat then they’ll be notified when their table is ready.
Contactless menus and payment
Remove the menus and credit card scanners. Now is the time to switch to contactless ways of ordering and payment to avoid touching between servers and guests. Table Needs allows your guests to scan a QR code, order, and pay all with a tap.
Need resources for guidelines on COVID-19 for restaurants? We’ve got you covered.