An Honest Restaurant POS Comparison
Table Needs is a real-time, end-to-end restaurant solution, hosting menus, simplifying sales and ordering, and managing payments — both onsite and online. Designed specifically for restaurants by restaurant people, Table Needs is the comprehensive, integration-free POS your restaurant, staff and customers need.
Why Table Needs
Built for local restaurants
Table Needs POS is designed specifically for small restaurants – full-service, quick-service, counter-service, and food trucks. Our nimble approach gives you control every step of the way and is easy for both your staff AND your customers to use (they’ll love it!).
Exceptional customer service
24/7 customer service. For real. Call, text, email, live chat – we are available. Have a question? We’re here! Something seems a little buggy? We’re on it. Ready to try something new? We’ll walk you through it.
Your success = our success
We are your cheerleaders, your supporters, your ride-or-dies. We want you to succeed, not just with our POS, but with every aspect of your restaurant. Our team is always thinking up ways to help you create more efficiencies, improve marketing, support staff, optimize workflows, interpret reports and more. Go you!
Table Needs vs Clover
Table Needs POS does a lot, but not everything under the sun – and neither do our competitors. Here’s an honest restaurant POS comparison so you can make an informed decision.
Technology built for restaurants
When you choose a POS, you need a system that will support your business effortlessly. Nobody has time for frequent maintenance on frayed cords or wonky printers, troubleshooting software bugs and glitches or figuring out workarounds for things like font sizes and selling fractional products.
You need reliable tech built specifically for restaurants and that makes running your business easier – from creating a great digital menu to taking orders that seamlessly link to a KDS to reporting and more. That’s where Table Needs shines.
Table Needs provides comprehensive POS and technology solutions created specifically to support restaurants. Our hardware is triple checked before it ever hits your floor, software updates are a cinch and our customer success team is here to answer questions, problem-solve and even remote-access your POS to get you back up and running in no time.
Transparency and Trust
Deciding on a POS is a big deal, and you should be confident about what you’re getting, how much it’s going to cost and how to make it all work for your restaurant.
Clover works with a variety of partners to provide merchant processors so it’s hard to say if your restaurant is working with a real Clover product or with one of their partners’ products. Pair this with a 2-5 year contract with variable rates and surprise fees and that warm and fuzzy feeling turns cold quick.
With Table Needs, you’ll know exactly what you’re getting, understand how it works for your restaurant business and never have any doubt about processing fees and rates. From Day 1 to Day 1,000 and beyond, we’ll always be honest and upfront with you and never shy away from tough questions or challenging requests.
Own your Online Ordering
Online Ordering is essential these days (but you already know that!). What you might not know is that owning your online ordering process is both feasible and beneficial for your restaurant. Merchant Services like Clover handle online ordering but often through a third-party – which means, you’ll be running into the same problems as before with DoorDash and GrubHub but now with an additional middleman in between. Clover offers their own online ordering services, however the processing fees are murky and highly variable
Table Needs offers Online Ordering that is built by our team and directly integrates into your POS so your entire workflow is streamlined, from ordering and collecting payment to firing to QA and pick-up. Plus, all of our fees and rates are totally transparent and locked-in. You own the process, you make the decisions, and for that you keep more money per order and more peace of mind.
Customer Service that goes the extra mile
Here’s the thing, every POS or merchant service provider website is going to say they have 24/7 customer service. But the real question is: What is the quality of that service? Are you going to be able to talk to a real person at that critical moment that you need to? And further, is that person going to be able to help solve your problem or answer your question?
With Clover and most other POS companies, you can expect to be routed through rounds of customer service reps, wasting hours of your time, before getting to speak with an engineer who can actually solve your problem. It doesn’t need to be this way!
Table Needs simply can’t be beat when it comes to customer service. From onboarding to ongoing customer support, we are here to help you run your restaurant and we’ll go the extra mile to resolve an issue, fix a problem, or answer a quick question. Every member of our team is expertly trained, located in the U.S. and available to help when YOU need it most. Promise.
The Chart: Features, Contracts and Rates, Customer Service and more
|No Contracts, Ever||✅||❌|
|Competitive Rates and Fees||✅||✅|
|Flat Rate for all credit cards||✅||❌|
|24/7 US-based Customer Support: Call, Text, Email, Chat||✅||Limited|
|Personalized One-on-One Set-up with a Restaurant Success Team||✅||❌|
|Built for Growing Restaurants||✅||❌|
|Custom Menu Management||✅||❌|
|FOH Restaurant Management||✅||✅|
|Kitchen Display (KDS)||✅||❌|
|Real-time Order Updates||✅||✅|
Come sit at our table!
Ready to learn more about Table Needs?
Our experts can’t wait to answer your questions, walk you through a demo, and hear all about your restaurant.
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