Why Table Needs
Table Needs is a real-time, end-to-end restaurant solution, hosting menus, simplifying sales and ordering, and managing payments — both onsite and online. Designed specifically for restaurants by restaurant people, Table Needs is the comprehensive, integration-free POS your restaurant, staff and customers need.
No contracts or surprise fees
What we say is what you get. That means no surprise fees, rate hikes or contracts that are full of tiny print and difficult to escape. Promise! Our mission is to provide total transparency, right from the start, so you can focus on running your restaurant.
Built for local restaurants
Table Needs POS is designed specifically for independent counter-service restaurants and food trucks. Our nimble approach gives you control every step of the way and is easy for both your staff AND your customers to use (they’ll love it!).
Exceptional customer service
24/7 customer service. For real. Call, text, email, live chat – we are available. Have a question? We’re here! Something seems a little buggy? We’re on it. Ready to try something new? We’ll walk you through it.
Your success = our success
We are your cheerleaders, your supporters, your ride-or-dies. We want you to succeed, not just with our POS, but with every aspect of your restaurant. Our team is always thinking up ways to help you create more efficiencies, improve marketing, support staff, optimize workflows, interpret reports and more. Go you!
Table Needs vs the competition
Table Needs POS does a lot, but not everything under the sun – and neither do our competitors. Here’s an honest restaurant POS comparison so you can make an informed decision.
When you choose a POS, you want to feel confident that it’s the best fit for your restaurant, your staff and your goals. Even after seeing a live demo and talking through all the bells and whistles, there’s a chance that you’ll find some features, fees or system requirements that you later realize won’t work for your business.
Table Needs offers no contract plans that keep you in control. You can add or drop features at any time, try out new products and start for free with a customized digital menu. And if you ultimately decide that we’re not a match, you’re free to go.
Unlike competitors who hide clauses in contracts to give them the flexibility to hike your rates on you, with Table Needs what you see is what you get.
We believe in our product, we know it works, adds value, and fills a need for independent restaurants. The product and our service speak for itself.
Free to start, affordable to keep
Every penny counts in your business and spending money just to get started with a new POS can be hard to stomach. Add to that additional fees, variable transaction costs, pass-through fees and murky service terms and it’s suddenly a very expensive first date.
Table Needs offers free onboarding, free installation and competitively-priced hardware to get you started on the right foot. After the initial set-up, Table Needs’ customers pay a set monthly fee and flat-rate processing fees for all transactions.
That’s it. No guesswork, no surprises on your statement, no money down the drain.
Other POS providers start charging customers right away for everything: a fee for onboarding and another for install, plus separate charges for POS, for menu engineering, for the KDS, for online ordering, for kiosks, etc. All of this can add up to nearly $1,000 just to get started. And that’s before you start paying for your monthly plan, transaction and processing fees and variable charges for hardware.
App store of integrations vs all-in-one solution
Many POS providers like to promote all of the possible integrations that are available when you choose them. You can build a more custom solution by adding a variety of separate apps. This approach takes time and lends itself to folks who like to figure things out on their own.
Table Needs created an all-in-one solution to solve the problems that counter-service restaurants and food trucks face. We want to lessen their burden by giving them proven restaurant tech that will help them be more successful on day one.
“I consider Table Needs a big part of our victories and success going on right now… If we had Table Needs at the beginning we would have been able to grow more quickly and it would have taken a lot of the growing pains away.”— Jacob Chung, Five Sushi Brothers
“It’s exactly what we were looking for and exactly what we needed to have on board our mobile food truck.”— Felipe Vargas, Las Ellies
Customer Service that goes the extra mile
Here’s the thing, many POS or merchant service provider websites are going to say they have 24/7 customer service. But the real question is: What is the quality of that service? Are you going to be able to talk to a real person at that critical moment that you need to? And further, is that person going to be able to help solve your problem or answer your question?
With most other POS companies, you can expect to be routed through rounds of customer service reps, wasting hours of your time, before getting to speak with an engineer who can actually solve your problem. It doesn’t need to be this way!
Table Needs simply can’t be beat when it comes to customer service. From onboarding to ongoing customer support, we are here to help you run your restaurant and we’ll go the extra mile to resolve an issue, fix a problem, or answer a quick question. Every member of our team is expertly trained, located in the U.S. and available to help when YOU need it most. Promise.
“After meeting with Ben and the team I knew it was going to be a great partnership, everyone was so helpful. The team even came out to install my equipment, I was surprised when they stayed the entire day. It’s a great company to be working with. I always feel supported and like I made the right choice.”—Susan Cardone, Arepa Bar
How Table Needs compares to the competition
|Table Needs||Clover||Toast||Square||Spot On|
|Flat processing fee||✅||✅||✅||✅||✅|
|All-inclusive software subscription||✅||🚫||🚫||🚫||🚫|
|No rate hikes||✅||🚫||🚫||🚫||🚫|
|Cash discount program||✅||✅||🚫||🚫||✅|
|Free menu build||✅||🚫||🚫||🚫||🚫|
|24/7 text, email, call support||✅||🚫||✅||🚫||✅|
|Works with multiple payment processors||🚫||✅||🚫||✅||🚫|
|App store of integrations||🚫||✅||✅||✅||✅|
|All-in-one Point of Sale||✅||✅||✅||✅||✅|
|Apple pay and Google pay||✅||✅||✅||✅||✅|
|Time Clock and Scheduling||✅||✅||✅||✅||✅|
|Order and Pay||✅||🚫||✅||✅||✅|
* Clover has flat fees if you order from them, but they also work with 3rd party processors who have variable rates
Come sit at our table!
Ready to learn more about Table Needs?
Our experts can’t wait to answer your questions, walk you through a demo, and hear all about your restaurant.
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