At Table Needs, we believe employees are the foundation of a successful restaurant. When they’re cared for and happy, retention improves. It stands to reason the diner experience does, too. Since good employees beget satisfied, loyal customers who generate repeat revenue, nurturing your staff is straight-up good sense. Of course, there are many forces at…
This will come as no surprise to restaurateurs: When a customer swipes their debit or credit card on their POS machine, the restaurant pays a percentage — say, 2% — to the bank for using its machine. It’s also no secret that percentage adds up. Of course, it can be significantly higher than that. To…
Remember the days when having your own app was the coolest and most exclusive thing you could have? Now we let out a sigh and either begrudgingly download an app or skip over the pain altogether. Not to be dramatic or seem so lazy, but who wants to have another app on their phone?! We’re…
Amid staffing shortages, retention challenges and changing regulations, restaurant technology tools have become not just important, but critical, to running a successful, independent restaurant. These days, contactless ordering is more than just a tool in your toolkit — it’s essential to navigating the ever-evolving restaurant landscape. Customers are impatient — and want food fast Conducted…
“Some pandemic trends, consumer behaviors are here to stay.” Cristin O’Hara, Managing Director and Head of the Restaurant Group, Bank of America. Cristin O’Hara’s article makes some striking points when discussing the impacts COVID-19 have had on the industry, among them staffing shortages; the growth of new business models; increased reliance on technology and digital…
In order to successfully run a restaurant, you have to maintain focus. That’s where philosopher Isaiah Berlin’s hedgehog principle comes in. It’s based on an ancient Greek parable, “The fox knows many things, but the hedgehog knows one big thing,” Berlin notes that foxes pursue many goals and interests at the same time, resulting in…
Given a point of sale (POS) system takes payments — and can collect all your inventory, sales and customer data — it’s a crucial part of a business, to say the least. Not only can it potentially assist with inventory management, a POS system also may automate time-consuming manual tasks while eliminating the margin of…
Offering a wide range of customizable features and flexibility that puts owner-operators in the driver’s seat, Table Needs takes a decidedly human approach to digital-first technology. Designed to give you control over the employee, customer and managerial experience, our restaurant technology tools simplify and streamline operations, freeing up — and maximizing the potential of —…
Congrats on launching Table Needs. Can you share a bit more about bringing the product to market? While things got off to a slow start back in 2018, we were in a pretty decent place when the current crisis hit to be able to finish up bringing it to market quickly. I’d say that probably…
Did you know 94% of guests will choose your restaurant based on online reviews (source: smallbiztrends)? You don’t want to ignore your online presence. It’s worth investing the time to monitor what people are saying about your restaurant. We’re breaking down tips on how you can increase positive online reviews and what to do about…
How can my restaurant establish better hygiene policies for our staff that will make guests feel safe while dining out? Find out here.