Table Needs vs Competition

When you choose a POS, you want to feel confident that it’s the best fit for your restaurant, your staff and your goals. Even after seeing a live demo and talking through all the bells and whistles, there’s a chance that you’ll find some features, fees or system requirements that you later realize won’t work for your business.

Table Needs offers no contract plans that keep you in control. You can add or drop features at any time, try out new products and start for free with a customized digital menu. And if you ultimately decide that we’re not a match, you’re free to go.

Unlike competitors who hide clauses in contracts to give them the flexibility to hike your rates on you, with Table Needs what you see is what you get.
We believe in our product, we know it works, adds value, and fills a need for independent restaurants. The product and our service speak for itself.

Table Needs offers free onboarding, free installation and competitively-priced hardware to get you started on the right foot. After the initial set-up, Table Needs’ customers pay a set monthly fee and flat-rate processing fees for all transactions.

$49/mo for customers whose annual revenue is under $250k.
$99/mo for customers whose revenue is above $250k That’s it.

No guesswork, no surprises on your statement, no money down the drain. 

Other POS providers start charging customers right away for everything: a fee for onboarding and another for install, plus separate charges for POS, for menu engineering, for the KDS, for online ordering, for kiosks, etc. All of this can add up to nearly $1,000 just to get started. And that’s before you start paying for your monthly plan, transaction and processing fees and variable charges for hardware. 

Table Needs offers a flat rate for ALL credit card charges (including AMEX). No surprises, no guesswork, just one flat rate. 

Table Needs credit card processing fees: 
2.69% + 10¢ (when card is present)
2.9% + 30¢ (when card is not present)

Table Needs offers a cash discount program that helps restaurants save money on credit card processing fees. How? By encouraging your customers to pay with cash! There’s a few ways we can help with this and our team will help you set up the most profitable option.

Sales tax automation is seamlessly included as part of your Table Needs subscription. Sales tax is like never-ending homework… that we’re happy to handle! In partnership with DAVO by Alavara, sales tax is automatically collected, filed and paid to your state tax agency so you can get back to running your restaurant. Unlike competitors who may charge extra for integrating sales tax automation, our commitment is to enhance restaurant profitability by offering a comprehensive solution without any additional fees.

Here’s our proven process.

The best kind… Quick, easy and totally free one-to-one training for you and your staff. No group classes, expensive consultations or long manuals that make your eyes glaze over found here! 

The Table Needs team sets up your equipment and software, trains you and your team, creates your restaurant’s digital menus and is on stand-by to answer your questions once you’re up and running. 

Are you going to be able to talk to a real person at that critical moment that you need to? Is that person going to be able to help solve your problem or answer your question?
With most other POS companies, you can expect to be routed through rounds of customer service reps, wasting hours of your time, before getting to speak with an engineer who can actually solve your problem. It doesn’t need to be this way!
Table Needs simply can’t be beat when it comes to customer service. From onboarding to ongoing customer support, we are here to help you run your restaurant and we’ll go the extra mile to resolve an issue, fix a problem, or answer a quick question. Every member of our team is expertly trained, located in the U.S. and available to help when YOU need it most. Promise.

It depends (I know, how annoying…). We have onboarded new restaurants within a few days and others can take a few weeks. It really depends on where you are in your business. We’ll give you a clear answer once we talk more about your specific needs.

You bet! Plus, we’ll make the switch as seamless as possible. Sign up for a Table Needs demo or to talk to a sales rep today to discuss the details. 

Short answer – 1 business day.
Transactions made on:
Monday, Tuesday, Wednesday, or Thursday transactions will transfer to your business account the very next day.
Friday transactions will be transferred to your account on Monday.
Saturday and Sunday transactions will be transferred to your account on Tuesday.