You did it! You finally opened your new restaurant. Congratulations! Now what?! The first year as a new restaurant owner is both awesome and overwhelming. There’s a lot to learn on the fly as you serve more customers, hire more staff and work out all the kinks. But it’s also the perfect time to try…
You decided on a restaurant name, the menu is set, and the concept is fully baked. What else do you need to open your restaurant? For starters, a lot of paperwork. Sure, no one loves filing paperwork with the state or tracking down licenses but they’re a necessary evil of opening and operating a restaurant….
Five Sushi Brothers is a fun, fast-casual sushi restaurant with two locations outside of Salt Lake City, UT. Started by brothers Jacob and Ammon Chung in 2016, Five Sushi Brothers began with fresh late-night sushi deliveries in Provo that practically sold themselves: the unique concept hit the spot with college kids and young professionals craving…
Restaurants are notoriously slow to adapt to new technology. It’s an industry full of “we’ve always done it this way” and “if it ain’t broke, don’t fix it.” I get it. Generally speaking, the latest technological innovations haven’t really affected how a restaurant makes great food or how they provide great customer service. Then came…
Do you know how your current customers originally heard about your restaurant? Do you know what inspired them to try out your restaurant – and then keep coming back? One of the biggest misconceptions I hear restaurant owners talk about is where and how they attract new guests and create loyal customers. Have you seen the…
Starting a food truck business is exciting! You’re about to take your love of food and community out on the open road, setting up at a variety of locations, chatting with the locals and sharing those incredible recipes your friends and family can’t stop raving about. But first things first: how are you going to…
Designed to give small food businesses a competitive advantage when entering or continuing in a local marketplace, a kitchen incubator — a.k.a. a culinary incubator —is an affordable, certified kitchen space that’s used for food preparation. Typically, renters or members — ranging from food entrepreneurs to chefs, food truck owners, bakers and caters — use…
Food trucks have long captured the attention of hungry lunch breakers — they first appeared in the States in 1961, when street vendors sold food from carts to workers in New York City. Nowadays, these vibrantly hued vehicles roam streets far and wide, serving everything from tacos to cupcakes, jambalaya and gussied up grilled cheese….
When you’re running a quick-service restaurant, everything needs to run quickly and efficiently. Your customers expect speedy service along with delicious food – and that means that the business-side of your restaurant needs to be speedy, too! The tech you choose to help run your restaurant is a big decision. It’s the power behind every…
Bulky, ugly and oh-so-old-school, cash registers manage to be vestiges in our all-but-cashless society. It’s 2022, though, and the switch is not just wise — it’s almost essential. That’s even the case for your corner snow cone shack where kids pay in quarters. “There is nothing wrong with a good old cash register, but it…
Maintaining a clean, hygienic restaurant is a top priority for any restaurant owner. It’s essential for food safety, healthy staff, happy guests, and getting a good report from the health code folks. Even after implementing 2 years of COVID-related super sanitation practices, a basic daily routine will keep your restaurant clean and help ensure a…
These days, serving customers is hard. Heck, being a server — make that most things involving customers — is challenging of late. Customers, it seems, are more demanding than ever. Conducted by Untold Insights in September 2021, the Oracle Food and Beverage study supports that fact, noting consumers expect lightning-fast service and personalization, fueled by…
It’s no secret that restaurants had to ramp up their online ordering capabilities during the pandemic. Most did — for good reason. According to Fundera by NerdWallet, more than 112 million Americans have used an online food delivery service. That’s substantial, and even more noteworthy when you consider it’s growing 300% faster than in-house dining…
We talk a lot about customer convenience but what about making things easier for the restaurant owner? How do you make running a restaurant less stressful, more streamlined and – dare we say – more fun? Running a restaurant is a constant balancing act where friction in one area immediately impacts all other areas, creating…
It’s Friday night and the dinner rush is in full swing. The phone is ringing off the hook with takeout orders and so far everything is going smoothly as you jockey between two phone lines. That is until your next takeout customer starts asking 20 questions about wing sauce flavors. The second line lights up…
We’ve previously shared the benefits of enlisting a comprehensive POS solution for your restaurant. From saving time and frustration to helping you do more with less effort, even while short-staffed, your chosen point-of-sale system has the potential to expedite and streamline processes, align your operations and improve both the employee and customer experiences. When it…
It’s an understatement to say local, independent restaurants have been challenged — repeatedly — over the last few years. From lockdowns to limited capacity, shuttered indoor dining and customers’ hesitancy to enjoy meals in enclosed spaces, restaurants have had to pivot, often. As a result, having outdoor dining has become essential to running a successful…
Amid staffing shortages, retention challenges and changing regulations, restaurant technology tools have become not just important, but critical, to running a successful, independent restaurant. These days, contactless ordering is more than just a tool in your toolkit — it’s essential to navigating the ever-evolving restaurant landscape. Customers are impatient — and want food fast Conducted…