If you’re scouring the internet for restaurant marketing trends that don’t involve dancing, pranks, or draining your bank account, you’re in the right place. Did you know? 85% of customers check out a restaurant online before making a purchasing decision. That means, 17 out of every 20 customers has done their digital research before ever…
2025 restaurant trends for quick service restaurants are all about leveraging technology. While 2024 buzzed with discussions about AI, augmented reality (AR), and robots in the kitchen, this year quick service restaurant owners are shifting their focus toward practical, results-driven solutions. The key question: What technology will help quick service restaurant owners run more efficient,…
Technology is essential to running a successful food service business but knowing what kind of technology to invest in can be tricky and impact restaurant productivity. Before you even start down the rabbit hole of checking out POS systems, online ordering options, kitchen displays, digital menus, and more, first ask yourself: what do you want…
The last few years challenged us — and took its toll. In life. In relationships. Not to mention our social wellbeing. When it comes to the restaurant industry, it’s even more nuanced than that. Not only are they among our frontline workers, they’ve also often bore the brunt of people’s overarching frustrations, perspectives and opinions…
It’s an understatement to say local, independent restaurants have been challenged — repeatedly — over the last few years. From lockdowns to limited capacity, shuttered indoor dining and customers’ hesitancy to enjoy meals in enclosed spaces, restaurants have had to pivot, often. As a result, having outdoor dining has become essential to running a successful…
“Some pandemic trends, consumer behaviors are here to stay.” Cristin O’Hara, Managing Director and Head of the Restaurant Group, Bank of America. Cristin O’Hara’s article makes some striking points when discussing the impacts COVID-19 have had on the industry, among them staffing shortages; the growth of new business models; increased reliance on technology and digital…