Making mental health a priority among restaurant workers
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Making mental health a priority among restaurant workers

The last few years challenged us — and took its toll. In life. In relationships. Not to mention our social wellbeing. When it comes to the restaurant industry, it’s even more nuanced than that. Not only are they among our frontline workers, they’ve also often bore the brunt of people’s overarching frustrations, perspectives and opinions…

Take a proactive — not reactive — approach to avoid disgruntled customers.

Take a proactive — not reactive — approach to avoid disgruntled customers.

These days, serving customers is hard. Heck, being a server — make that most things involving customers — is challenging of late. Customers, it seems, are more demanding than ever. Conducted by Untold Insights in September 2021, the Oracle Food and Beverage study supports that fact, noting consumers expect lightning-fast service and personalization, fueled by…

7 tips for providing high-quality takeout and delivery

7 tips for providing high-quality takeout and delivery

It’s no secret that restaurants had to ramp up their online ordering capabilities during the pandemic. Most did — for good reason. According to Fundera by NerdWallet, more than 112 million Americans have used an online food delivery service. That’s substantial, and even more noteworthy when you consider it’s growing 300% faster than in-house dining…

How to Interpret Sales Data From Your Menu
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How to Interpret Sales Data From Your Menu

Algorithms and Antipasti: Interpreting the Sales Data From Your Menu Let’s start with a short refresher on menu engineering. Menu engineering is data-driven menu design that analyzes the popularity and profitability of menu items. It couples this analysis with human behavior patterns to determine the best menu structure and organization for your restaurant’s menu. Table Needs…

What to look for in your restaurant’s POS system
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What to look for in your restaurant’s POS system

We’ve previously shared the benefits of enlisting a comprehensive POS solution for your restaurant. From saving time and frustration to helping you do more with less effort, even while short-staffed, your chosen point-of-sale system has the potential to expedite and streamline processes, align your operations and improve both the employee and customer experiences.  When it…

Treat customers right with creative touches, innovative technologies, and thoughtful surprises

Treat customers right with creative touches, innovative technologies, and thoughtful surprises

The ability to surprise and delight customers is an important part of delivering memorable dining experiences. Heck, to running a successful business of any kind. This truly is more important than ever these days. So much has changed in the last two-plus years — the onset of a pandemic, the promise and roll-out of vaccines,…

How to Use A/B Testing to Create the Perfect Menu
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How to Use A/B Testing to Create the Perfect Menu

Technology in restaurants is new and can be intimidating or seem overwhelmingly complicated, but Table Needs is here to make restaurant and menu management simpler for both you and your customers. To engineer your menu in a more organized way, the first step we recommend is A/B testing. A/B Testing and Menu Engineering: In-Depth If you would like…

How restaurants can overcome staffing shortages
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How restaurants can overcome staffing shortages

At Table Needs, we believe employees are the foundation of a successful restaurant. When they’re cared for and happy, retention improves. It stands to reason the diner experience does, too. Since good employees beget satisfied, loyal customers who generate repeat revenue, nurturing your staff is straight-up good sense. Of course, there are many forces at…

Purposeful, year-round outdoor dining — and a topnotch POS — can increase your ROI

Purposeful, year-round outdoor dining — and a topnotch POS — can increase your ROI

It’s an understatement to say local, independent restaurants have been challenged — repeatedly — over the last few years. From lockdowns to limited capacity, shuttered indoor dining and customers’ hesitancy to enjoy meals in enclosed spaces, restaurants have had to pivot, often. As a result, having outdoor dining has become essential to running a successful…

These days, online ordering is key to meeting customers’ dining demands
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These days, online ordering is key to meeting customers’ dining demands

Amid staffing shortages, retention challenges and changing regulations, restaurant technology tools have become not just important, but critical, to running a successful, independent restaurant. These days, contactless ordering is more than just a tool in your toolkit — it’s essential to navigating the ever-evolving restaurant landscape.  Customers are impatient — and want food fast Conducted…

Enhance the Dining Experience With Digital Menu Optimization
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Enhance the Dining Experience With Digital Menu Optimization

Designing an Appetite With Menu Engineering and Restaurant Technology If the simple menu you have printed and stacked behind the host’s podium is more complicated for you behind the scenes than bound sheets of paper ever should be, you’re in good company. And if your seasonal additions, price fluctuations, and subpar descriptions could use a…

Restaurant Trends for 2022: Taylor’s Take

Restaurant Trends for 2022: Taylor’s Take

“Some pandemic trends, consumer behaviors are here to stay.” Cristin O’Hara,  Managing Director and Head of the Restaurant Group, Bank of America. Cristin O’Hara’s article makes some striking points when discussing the impacts COVID-19 have had on the industry, among them staffing shortages; the growth of new business models;  increased reliance on technology and digital…